Qualify are Victoria’s leading regional training specialists. Our trainers and student support team provide quality learning experiences and outcomes. The Certificate III in Business Customer Engagement Traineeship course is delivered in a blended format with practical workplace application
How is it delivered?
Traineeship funding is available under the Australian Apprenticeship System, which is suitable for those currently in employment, in a traineeship or currently unemployed and seeking future employment in a business setting.
Students learn practical skills in areas such as advanced word processing, spreadsheets and databases along with organisation of travel, meetings and safe workplace practices.
To achieve this qualification, students will complete 13 units of study.
|BSBCRT311||Apply critical thinking skills in a team environment|
|BSBPEF201||Support personal wellbeing in the workplace|
|BSBSUS211||Participate in sustainable work practices|
|BSBTWK301||Use inclusive work practices|
|BSBWHS311||Assist with maintaining workplace safety|
|BSBXCM301||Engage in workplace communication|
|BSBTEC201||Use business software applications|
|BSBTEC302||Design and produce spreadsheets|
|BSBSTR301||Contribute to continuous improvement|
|SIRXOSM003||Use social media and online tools|
|SIRXMKT001||Support marketing and promotional activities|
|SIRXPDK001||Advise on products and services|
|SIRXCEG002||Assist with customer difficulties|
Keep up to date with our Job Board and start your next career move.
Please note some roles may only be available to Jobs Victoria participants however please feel free to contact us on how to take part in this program which provides you with job seeking tools and employment mentoring.