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Certificate III in Business
BSB30115

Certificate III in Business

The Certificate III in Business introduces students to the basics of Business - including practical skills in writing and using Microsoft Office.

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Begin your career in business with blended learning.

Qualify are Victoria’s leading regional training specialists. Our trainers and student support team provide quality learning experiences and outcomes. The Certificate III in Business course is delivered in a blended format with practical workplace application

How is it delivered?

  • Interactive online eLearning
  • Regular workplace or virtual practical workshops
  • Full trainer support
  • On the job application of learning

Traineeship funding is available under the Australian Apprenticeship System, which is suitable for those currently in employment, in a traineeship or currently unemployed and seeking future employment in the Hospitality industry.


Course snapshot

Students learn practical skills in areas such as advanced word processing, spreadsheets and databases along with organisation of travel, meetings and safe workplace practices.

Course Highlights

  • Introduction to a modern, safe and organised workplace
  • Microsoft Office skills
  • Purchasing for a business
  • Team work techniques

Course structure

To achieve this qualification, students will complete 12 units of study:

BSBCUE301 Use multiple information systems
BSBCUE307Work effectively in Customer Engagement
BSBCUE309Develop product and service knowledge for customer engagement operation
BSBCUE311Deliver and monitor a service to customers
BSBCUE319Apply knowledge of WHS legislation in the workplace
BSBCUE321Work effectively with others
BSBCUE322Organise personal work priorities and development
BSBCUE330Identify opportunities for cross-selling products and services
  • Start date Ongoing
  • Duration 12 months
  • Learning mode Blended
  • Units 12

Not sure if this is the right course for you?

Get in touch to discuss how this course can give you an edge in your next career move.