The Certificate III in Retail Traineeship reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations.
Excel your career in retail with a blended learning traineeship.
The Qualify Certificate III in Retail course offers flexible study options while you build your retail customer services skills and knowledge. This qualification provides a pathway to work in a range of retail settings including specialty retailers, supermarkets, department stores, and quick service restaurants
Delivered in a blended format, our trainer and student support teams are dedicated to enhancing your learning experience and helping you achieve your course goals.
Designed to be accessible, flexible and to support your individual learning style, learning modes include:
Interactive online eLearning
Full trainer support with access to individual sessions
Live virtual workshops
Practical workplace application
Traineeship funding is available under the Australian Apprenticeship System, which is suitable for those currently in employment, in a traineeship or currently unemployed and seeking future employment in a business setting.
To achieve this qualification, students will complete 13 units of study:
Assist with customer difficulties
Engage the customer
Build customer relationships and loyalty
Work effectively in a service environment
Work effectively in a team
Identify and respond to security risks
Sell to the retail customer
Contribute to workplace health and safety
Receive and handle retail stock
Work with diverse people
Support personal wellbeing in the workplace
Contribute to continuous improvement
Duration2 Semesters over 12 months
Not sure if this is the right course for you?
Get in touch to discuss how this course can give you an edge in your next career move.